— Legal

Privacy Policy

1. Introduction

Bluemount Hospital & Research Institute ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our Website or use our services.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, email address, and other contact details you provide when booking appointments or contacting us.
  • Health Information: Medical history, symptoms, and treatment details shared during consultations or through forms.
  • Usage Data: Information about how you interact with our Website, including IP address, browser type, pages visited, and time spent.

3. How We Use Your Information

We use your information to:

  • Provide medical consultations, treatments, and healthcare services
  • Schedule and manage appointments
  • Communicate with you about your care, appointments, and our services
  • Improve our Website and services
  • Comply with legal and regulatory obligations
  • Protect the security and integrity of our systems

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Healthcare Providers: Doctors, specialists, and staff involved in your care.
  • Service Providers: Trusted third parties who assist us in operating our Website and services (e.g., hosting, analytics).
  • Legal Compliance: When required by law, court order, or to protect our rights and safety.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information, subject to legal obligations
  • Object to or restrict certain processing of your data
  • Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the details below.

7. Cookies and Tracking

Our Website may use cookies and similar technologies to enhance your browsing experience, analyze traffic, and understand user behavior. You can adjust your browser settings to refuse cookies, though this may affect some functionality.

8. Children's Privacy

Our Website and services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page with an updated effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Phone: +91 86182 49192

Address: Ring Road, opposite VTU Mysore Regional Centre, Sathagalli Layout, Rammanahalli, Mysuru, Karnataka 570019, India